Política de privacidad

We wrote this section as a brief summation of our privacy policy written by us for you. The rest of the privacy policy was written by lawyers for lawyers. We felt that a plainly written privacy policy is what most people would like to read. The full binding legalese of our policy can be found below this summary.

At Generation Strange, our purpose is to enrich lives through toys and cardboard, and who doesn't love those! We will only collect, use, or share your personally identifiable information for that purpose. And we don't sell (as "sell" is traditionally defined) your personally identifiable information to anyone else.

We are committed to providing a great customer experience and honoring your privacy rights regardless of where you are located around the world. We honor privacy rights, including those identified in the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you would like to enact any of the rights spelled out in any of the data privacy laws out there, we at Generation Strange are always happy to assist you and will never discriminate against you for doing so. However, with that said, there are certain things we cannot do. We cannot erase data when it conflicts with our legal obligations. For example, we must retain your purchase history to make our accountants happy. We must share some of your personal data with various outside companies like payment processors, shipping carriers, and fraud prevention services to get you the awesome toys you've ordered.

Some information sharing is optional. We make use of analytics services to make our website better and use third-party marketing companies to advertise to people who have visited our site. You can opt out of these cookies if you like.

Most of the information we collect comes directly from you when creating an account or submitting an order. We may also collect some information about your browser and session to ensure you have a good experience on our site. Any payment information you provide is sent directly to the payment processor. We do not transmit, store, or have access to your complete payment information at any time.

As always, we have a great team of Customer Service people who are dedicated to helping you, whether it's questions about a toy or anything else on our website, including this privacy policy. Please feel free to contact us:

Call Customer Service 321-613-3177 Email Customer Service support@generationstrange.com

Complete Privacy Policy

Your Privacy Rights

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Protecting the privacy of the very young is especially important. For that reason, we never knowingly collect or maintain information at our website from children under the age of 13, and no part of our website is structured to attract anyone under the age of 13.

Your privacy rights begin with this notice. As such, all persons accessing this website have the following rights:

• You have the right to know and access data we collect about you.
• You have the right to correction/rectification of data we have about you.
• You have the right to request deletion/erasure of data we have about you.
• You have the right to data portability.
• You have the right to object to processing or restrict processing of data we have about you.
• You have the right to opt-out of data collection.

We honor these rights to you without discrimination of any kind for asserting your privacy rights.

As privacy laws change, we will work to update this notice accordingly. Please revisit this privacy notice for updates. The date of the last update will always be at the top of the notice.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All data that we collect is stored in the United States. If you live in a different country and ship to that country, we will transfer data about you and your purchases to the appropriate government agencies and shipping companies. Any payment information you provide is sent directly to the payment processor. We do not transmit, store, or have access to your complete payment information at any time. Although we do take appropriate safeguards to protect your data, we can't guarantee the security of information transmitted to us.

Categories of Personal Data that We Collect

We collect Personal Data in a variety of contexts. The Personal Data that we collect about a specific individual will depend on, for example, our relationship or interaction with that individual. During the past 12 months, we have collected the following categories of Personal Data:

• Personal Identifiers — Contact details such as first name, last name, mailing address, email address, phone number, and payment information.
• Commercial Purchase Information — Purchase information, such as the products and services obtained and transaction histories you have with us.
• Internet or Online Information — Internet or online information such as browser information, IP address, and information regarding interaction with our websites or advertisements.
• Inferences — Inferences based on information about an individual to create a summary about, for example, an individual's preferences and characteristics and products you may want in the future.
• Geolocation data - (e.g., shipping address).
• Audio, electronic, or similar information (e.g., recording of customer service calls).

Why We Collect Personal Data and How We Use It

The purposes for which we collect and use Personal Data depend on, among other things, our relationship or interaction with a specific individual. The table below lists the purposes for which we collect and use Personal Data in different contexts.

Sources of Personal Data

The sources from which we collect Personal Data depend on, among other things, our relationship or interaction with a specific individual. The information below lists the categories of sources from which we collect Personal Data in different contexts.

• From an individual directly or other individuals acting on their behalf, such as when a gift is purchased for another person through electronic (e.g., website, social media) sources.
• Public records or widely available sources, including information that is made available by federal, state, or local government entities (Used for address and shipping verification, fraud detection).
• Outside companies or organizations that provide data to support activities such as fraud prevention. Examples may include internet service providers, shipping providers, packaging providers, social networks, operating systems and platforms, advertising networks, and data analytics providers.
• Outside companies or organizations from whom we collect Personal Data as part of providing products and services, completing transactions, supporting our everyday operations, or business management and development. Examples include companies or organizations to whom we provide products or services or payment processors.

Categories of Third Parties and Our Disclosure of Personal Data

The categories of third parties to whom we disclose Personal Data about a specific individual depend on, among other things, our relationship or interaction with the specific individual. Any company that receives Personal Data from us must already comply with current data privacy laws and/or sign a data processing agreement. During the past 12 months, we have disclosed the categories of Personal Data listed above for our business purposes to the following categories of third parties:

• Outside companies or organizations, including Generation Strange service providers subject to appropriate confidentiality and use restrictions, to whom we disclose Personal Data as part of providing products and services, completing transactions, supporting our everyday operations, or business management and development. Examples may include internet service providers, operating systems and platforms, and data analytics providers; companies or organizations to whom we provide products or services.
• Outside companies or organizations, in connection with routine or required reporting, including government-required reporting.
• Advertising networks/marketing networks.
• Government entities, including law enforcement where and if required.

The table below shows, for each Personal Data category we have collected, the categories of third parties to whom we disclosed for our business purposes information from that Personal Data category.

How You Can Access or Correct Your Information

You can access and update all your personally identifiable information that we have collected by accessing the "My Account" portion of the Generation Strange website. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections.

How to Opt-Out of the Sale of Your Personal Information

Generation Strange does not sell (as "sell" is traditionally defined) your personal information. That is, we do not provide your name, phone number, address, email address, or other personally identifiable information to third parties in exchange for money. But under some privacy laws (including the California CCPA), sharing information for advertising purposes may be considered a "sale" of "personal information." In addition, we have no actual knowledge that we have sold personal data of individuals 15 years of age or younger.

We provide an easy way for you to opt-out of advertising here: Do Not Sell Or Share My Personal Information.

How Cookies and Pixels are Used on Our Website

At Generation Strange, we utilize cookies and pixels to enhance your browsing experience on our website. Cookies are small text files stored on your browser that contain data about your visit to our site or other websites. Pixels, also known as web beacons, are one-pixel transparent images placed on web pages or messages to track interactions. Please note that pixels may rely on cookies to function properly. Disabling cookies may impair their effectiveness, although pixels can still detect your visits even if cookies are turned off.

When you visit our website, we automatically collect information through cookies, pixels, and similar technologies to enhance your browsing experience.

We employ two primary categories of cookies:

1. Strictly Necessary Cookies: These cookies are essential for the proper functioning of our website, enabling features like the shopping cart.
2. Optional Cookies: These cookies help us analyze and evaluate the performance of our website. They also enable us to provide personalized advertisements on third-party websites.

You have the option to opt out of optional cookies by adjusting your cookie settings. However, please note that disabling all cookies may impact the functionality of our website. For comprehensive cookie management, we recommend visiting the Cookie Settings page. If you seek further information about browser cookies, please consult the "All About Cookies" guide.

Data Requests

Your privacy and data protection are of utmost importance to us at Generation Strange. We adhere to privacy laws and regulations that govern the collection, use, and disclosure of Personal Data. It is essential to understand that certain data may be exempt from or fall outside the scope of access requests and deletion requests due to legal or compliance obligations.

For example, we cannot provide Personal Data about another individual if doing so would adversely affect their privacy rights. Additionally, we may be obligated to retain certain Personal Data to fulfill legal or compliance requirements.

To make a data request, please contact us using one of the following methods:

• Email: support@generationstrange.com
• Phone: 321-613-3177

For specific rights related to "Do Not Sell or Share My Personal Information," please refer to the dedicated section below. To ensure your privacy and maintain the security of your information, we may need to verify your identity before granting access to your personal information or fulfilling your request. If you designate an authorized agent to make a request on your behalf, we may require written permission and direct verification of your identity for access and deletion requests.

Privacy Policies of Other Websites

While browsing our website, you may encounter links to other websites. It's important to note that our privacy policy applies solely to Generation Strange. When you click on external links, we encourage you to review the privacy policies of those respective websites.

How to Contact Us

If you have any questions or concerns regarding our privacy policies, please don't hesitate to reach out to us:

• Customer Service Phone: 321-613-3177
• Customer Service Email: support@generationstrange.com

Thank you for your trust in Generation Strange. We value your privacy and strive to provide you with the best possible experience while ensuring the security and protection of your personal information.